Updates for 2018

Hello appliance owners of Long Island, NY.  2017 was a busy year at RD Appliance Service, Corp.  We’re just back from the 2018 ASTI, a national training convention. This year it was held in St. Pete Beach, Florida.  We learned a lot of great business and technical information which will make 2018 an even better year.

In 2017 we:

  • hired a new technician, Michael.  He’s a great tech and an asset to our company.
  • increased the Miele appliances we service, now covering their full line of kitchen and laundry appliances
  • contracted with BSH Group to provide factory authorized service appliance service for all Bosch, Thermador, Gaggenau and Siemens appliances
  • helped to found a new trade group, Accomplished Appliance Technicians of America which focuses on improving the professionalism and technical skill in the appliance repair industry, something the industry is in great need of.

In January 2018 we:

  • rented a new office, our new location is 218 Broadway, Suite 3R, Bethpage, NY, 11714 (please note that the office isn’t regularly staffed, so please call before visiting)
  • contracted with Bluestar cooking to provide factory authorized service on Bluestar cooking appliance
  • contracted with Adco service to provide service on about a dozen premium European brand appliances.

Look out for more action from RD Appliance Service, Corp. in 2018.  We are continuously improving our business and our technical skills.  As always we provide the highest quality appliance service available for Nassau County and western Suffolk County, Long Island.

Please call 516-561-0523 to schedule a PROFESSIONAL appliance repair service call.

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2017 Appliance Service Training Convention

This week RD Appliance Service, Corp. is attending an annual business and technical training convention in San Diego, ASTI put on by United Servicers Association. Also avoiding the 18″ of snow as a bonus.

Yesterday we trained on Sub Zero refrigerators and Wolf cooking products, including Wolf ranges, Wolf ovens and the new Wolf steam oven.


Today we are doing a business roundtable discussion.


LG washers and LG dryers


And later today we will be doing Whirlpool refrigerators. 

So when you need appliance repairs and want trained technicians call RD Appliance Service, Corp. for all your appliance repair needs in Nassau County, Long Island.

516-561-0523

Miele Service Provider Training

This week RD Appliance Service, Corp. is attending Miele factory training on Miele’s newest line of appliances, Generation 6000.We’re training on all of their products, from coffee systems to ranges, dishwashers to speed ovens. 

Call RD Appliance Service, Corp. at 516-561-0523 for Miele appliance repairs in Nassau County, Long Island to ensure that your products are repaired by experienced and trained technicians. 

 

RD Appliance Service, Corp. is now a Miele Authorized Service Provider

Beginning this month we’ve entered into an agreement with Miele, Inc. to provide factory service for their dishwashers. Their other appliance lines will be added in the near future. 

Building on our decade of knowledge in servicing Miele products we have now been granted access to their factory training courses and their diagnostic software. This enables us to service Miele’s newest and most technically complex Generation 6000 line of appliances.

If you need service for your Miele appliances in Nassau County,  Long Island please call us at 516-561-0523 or visit our website at http://www.rdapplianceservice.com.

Samsung Refrigerator Repair Nassau County Long Island

Here at RD Appliance Service, Corp. we take new technology seriously. Samsung is at the front line of modern refrigeration utilizing dual evaporator technology. One of the common problems with the dual evaporator refrigerators is a clogged drain in the fresh food section. This causes ice to build up and block the evaporator fan, as well as leaking water into the bottom of the fresh food section. Look closely at the image below (which is a GE refrigerator built by Samsung) and see the ice in the air ducts.

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This GE branded Samsung refrigerator is showing classic signs of a clogged drain

That’s the evaporator cover,  behind it looks like this:

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Frozen samsung refrigerator evaporator

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The first image shows the ice build up on the evaporator itself, the second shows the ice encasing the fan. This happens because the mositure which normally goes down the drain, now blocked, stays in the compartment and the fan sucks it up.

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Clogged fresh food drain Samsung refrigerator

The drain gets blocked for a few reasons. In this instance it was blocked deep in the drain. The drain runs behind the freezer. The homeowner was regulary using large volumes of ice from the icemaker, causing it to run almost constantly. Samsung refrigerators default to a super cold setting (-14°F) whenever ice production is needed. In this case that was all the time. So the drain froze.

Another reason drains clog is a clogged or detoriated “duckbill”, a rubber funnel that only lets drops of water through at a time, and prevents warm air from coming back up the drain into the cold fridge.

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Old deteriorating duckbill

The image above shows an old and dried out duckbill. At RD Appliance Service, Corp. we stock replacements and always use new ones while some companies simply remove them altogether (out of ignorance or laziness). This action causes other problems that may not become apparent until much later.

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New duckbill

So if your Samsung refrigerator is leaking or getting warm the drain may be clogged. Call RD Appliance Service, Corp. at 516-561-0523 or visit or website at http://www.rdapplianceservice.com

We will CORRECTLY handle all of your Samsung refrigerator repair needs for Nassau County, Long Island.

Samsung refrigerator repair training

Here at RD Appliance Service, Corp., Nassau County, Long Islands highest quality appliance repair service, we take training very seriously. Many times each year we attend training programs on new products.

Today we are attending appliance repair training sessions at Marcone Appliance Parts Supply in Commack, Long Island. We are covering the new GE washer and the new Samsung refrigerator.

Samsung refrigerator repair services are often hard to find, good ones anyway. This is due to the highly complex technical nature of Samsung appliances. Many appliance repair services don’t stay up to date on new technology.

Well we do and that’s why you can trust us with all of your Samsung appliance repair needs.

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Samsung refrigerator training

Call RD Appliance Service, Corp.  at 516-561-0523 for all of your Nassau County and Long Island appliance repair needs.

Or visit our main website at www.rdapplianceservice.com