Here at RD Appliance Service, Corp. we take new technology seriously. Samsung is at the front line of modern refrigeration utilizing dual evaporator technology. One of the common problems with the dual evaporator refrigerators is a clogged drain in the fresh food section. This causes ice to build up and block the evaporator fan, as well as leaking water into the bottom of the fresh food section. Look closely at the image below (which is a GE refrigerator built by Samsung) and see the ice in the air ducts.
This GE branded Samsung refrigerator is showing classic signs of a clogged drain
That’s the evaporator cover, behind it looks like this:
Frozen samsung refrigerator evaporator
The first image shows the ice build up on the evaporator itself, the second shows the ice encasing the fan. This happens because the mositure which normally goes down the drain, now blocked, stays in the compartment and the fan sucks it up.
Clogged fresh food drain Samsung refrigerator
The drain gets blocked for a few reasons. In this instance it was blocked deep in the drain. The drain runs behind the freezer. The homeowner was regulary using large volumes of ice from the icemaker, causing it to run almost constantly. Samsung refrigerators default to a super cold setting (-14°F) whenever ice production is needed. In this case that was all the time. So the drain froze.
Another reason drains clog is a clogged or detoriated “duckbill”, a rubber funnel that only lets drops of water through at a time, and prevents warm air from coming back up the drain into the cold fridge.
Old deteriorating duckbill
The image above shows an old and dried out duckbill. At RD Appliance Service, Corp. we stock replacements and always use new ones while some companies simply remove them altogether (out of ignorance or laziness). This action causes other problems that may not become apparent until much later.
So if your Samsung refrigerator is leaking or getting warm the drain may be clogged. Call RD Appliance Service, Corp. at 516-561-0523 or visit or website at http://www.rdapplianceservice.com
We will CORRECTLY handle all of your Samsung refrigerator repair needs for Nassau County, Long Island.